The questions nobody dares to ask out loud.
Who owns the code? Where does the data live? What if we part ways? Buying software makes you dependent on someone — so we answer this before you have to ask.
You own the source code
From day one, in every model — subscriptions included. You receive the source code, the documentation and every credential for servers, domains and services. Repositories live in your account, not ours.
- No licensing model
- No usage fee on your own code
- Handover on request, not just at project end
Your data stays in the EU
Hosting in German and European data centres. For AI processing we choose providers who process within the EU. Personal data is anonymised wherever it is technically possible.
- Data centres in Germany and the EU
- Encrypted in transit and at rest
- Daily backups, retained for 30 days
GDPR, in writing
A data processing agreement under Art. 28 GDPR is standard, not an extra. You receive documentation of processing activities that will survive an audit.
- Processing agreement included
- Record of processing activities
- A named contact for data protection
You can leave whenever you want
Subscriptions are cancellable monthly, at no cost. Projects have an exit point after every sprint. When you go, you get an orderly handover rather than a data graveyard.
- Cancellable monthly
- Structured handover including a walkthrough
- No technical hostage-taking
When something breaks
Round-the-clock monitoring, defined response times per subscription tier and a documented emergency plan. In a critical incident you reach a human being, not a ticket system.
- Response within 4–24 hours by tier
- Documented recovery plan
- A direct phone number when it matters
AI with a human in the loop
Our AI agents prepare, suggest and handle routine. A binding commitment to your customers is always made by a person. Every action is logged and traceable.
- No autonomous commitments
- Complete log of every action
- Switch it off at any time
Where we are not the right choice
- If you are looking for the cheapest supplier. We are not the cheapest and do not want to be. Price pressure always comes out of quality — and usually only becomes visible after launch.
- For safety-critical systems. Medical devices, machine control, financial trading — you need certified specialists for that, not us. We would rather say so in the first call than in the third sprint.
- When AI is not the answer. Sometimes the problem is a process, not a missing tool. We will say so — even when it costs us the job.
Everything you should see before you sign.
We send these documents within 24 hours — no form to fill in, no sales call to sit through.
Trust means answering the uncomfortable questions
Your software keeps running. The source code is in your repository, the servers run under your accounts, the documentation sits with you. Another developer can take over without starting from zero. That is precisely why we build on common technologies rather than exotic in-house constructions.
Still one question open?
Ask it in the first call. We answer honestly even when the honest answer costs us the job.
Book a free intro call